So my phone was out since last Wednesday afternoon. No worries, my husband's line was working. Then yesterday we had trouble with his line. And that is the computer line also!! We tried everything we could think of to get it working. Finally gave up and called the repair man today. His diagnosis... I need a new phone.. I didn't need half the mess that was hooked up to my dsl... so I'm back on line and going shopping for a new phone soon.